Terms of service

Last Updated: 3rd March 2026

Welcome to Zeno Jewels. By accessing or using our website — https://zenojewels.com/ — and purchasing products from us, you agree to be bound by these Terms & Conditions (“Terms”). Please read them carefully before using our Services.

1. Acceptance of Terms

By accessing, browsing, or using this website and placing orders, you agree to comply with and be legally bound by these Terms. If you do not agree with any part of these Terms, please do not access or use our website.

2. Eligibility

You must be at least 18 years old or of legal age in your jurisdiction to use this site and enter into binding contracts. By using this site, you represent that you meet this requirement.

3. Privacy & Personal Data

Your use of personal information is governed by our Privacy Policy. By agreeing to these Terms, you also consent to the collection and use of your information as outlined in the Privacy Policy.

4. Account Registration

If you create an account with Zeno Jewels, you agree to provide accurate, current, and complete information. You are responsible for safeguarding your account credentials and any activity under your account.

5. Product Information & Pricing

We make every effort to display products accurately, including colors, pricing, and specifications. However, we do not guarantee that product descriptions, images, or other content are error-free. All prices are subject to change without notice.

6. Ordering & Acceptance

Your placement of an order constitutes an offer to purchase products. We reserve the right, at our discretion, to accept or decline your order for any reason, including issues related to stock availability, pricing errors, or suspected fraud.

7. Payments

You agree to pay all charges incurred by you or on your behalf at the prices in effect when the charges were incurred. Payment processing and security comply with industry standards. All payment details are encrypted and securely processed.

8. Shipping & Delivery

Shipping times may vary based on location, product availability, and delivery method. Zeno Jewels is not liable for delays caused by carriers, customs, or other external factors. Risk of loss passes to you once products are shipped.

9. Returns & Refunds

Please refer to our Refund and Returns Policy linked on the website for full details on how to return items, eligibility, timelines, and refund processing.

10. Intellectual Property

All content on this site — including text, graphics, logos, product images, and software — is the exclusive property of Zeno Jewels or its licensors and protected by intellectual property laws.

11. User Conduct

You agree not to use this website for any unlawful purpose or in any way that could harm our business, customers, or third parties. Prohibited behavior includes but is not limited to: transmitting harmful code, infringing intellectual property rights, or engaging in fraud.

12. Third-Party Links

Our website may include links to third-party sites or services. We are not responsible for the content, privacy practices, or availability of these external sites.

13. Disclaimers & Limitation of Liability

Your use of the website is at your sole risk. All products and services are provided “as is” without warranties of any kind. Zeno Jewels shall not be liable for any indirect, incidental, consequential, punitive, or exemplary damages arising from your use of the site or purchased products.

14. Indemnification

You agree to defend, indemnify, and hold Zeno Jewels, its affiliates, and partners harmless from any claims, liabilities, damages, or expenses arising from your violation of these Terms or any applicable laws.

15. Termination

We may suspend or terminate access to the website immediately, without prior notice or liability, for conduct that we believe violates these Terms or is harmful to other users.

16. Changes to Terms

Zeno Jewels reserves the right to modify these Terms at any time. Updated Terms will be posted on this page with a revised effective date. Continued use of the website after changes constitutes acceptance of the new Terms.

17. Governing Law

These Terms shall be governed and interpreted in accordance with the laws applicable to the jurisdiction where Zeno Jewels is registered, without regard to conflict of law principles.

18. Contact Information

If you have any questions or concerns regarding these Terms, you may contact us at:

Email: zeno.jewels@gmail.com
Phone: (+91) 92204 01777