Last Updated: 3rd March 2026
At Zeno Jewellery (“we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://www.zenojewellery.com or use our services.
By accessing our website or making a purchase, you agree to the terms outlined in this policy.
1. Information We Collect
Personal Information You Provide
When you create an account, place an order, or contact us, we may collect:
- Name, email, phone number, shipping/billing address
- Payment details (processed securely via third-party gateways)
- Order history and preferences
Automatically Collected Data
We may collect technical information such as:
- IP address, browser type, device information
- Cookies (small data files that enhance site functionality)
- Usage data (pages visited, time spent, clicks)
2. How We Use Your Information
We use your data to:
- Process orders and deliver products
- Improve our website and customer experience
- Send order updates, promotions (with consent)
- Prevent fraud and ensure security
3. Sharing Your Information
We may share data with:
- Payment processors (to complete transactions)
- Shipping partners (for order delivery)
- Legal authorities (if required by law)
We do not sell your personal information to third parties.
4. Cookies & Tracking Technologies
- We use cookies to remember preferences and analyze site traffic.
- You can disable cookies in browser settings, but some site features may not work.
5. Data Security
- We implement SSL encryption for secure transactions.
- However, no online method is 100% secure—we cannot guarantee absolute security.
6. Third-Party Links
Our website may contain links to external sites. We are not responsible for their privacy practices.
7. Your Rights
You may:
- Access, update, or delete your account information
- Opt out of marketing emails
- Request data portability or restriction
To exercise these rights, contact us at zeno.jewels@gmail.com.
8. Policy Updates
We may update this policy periodically. Changes will be posted on this page.
9. Contact Us
For privacy-related questions, reach us at:
Email: zeno.jewels@gmail.com
Phone: (+91) 92204 01777
By using our services, you acknowledge that you have read and agreed to this Privacy Policy.